Sharpening

To have your shear(s) sharpened, please read the following:

For sending your shears to us:

 

  • Wrap and secure your shear(s) in a crush-proof box (We will refuse envelopes, boxes with shears clanking around inside and poorly packed items)
  • Please include an address for return shipping, a contact name and phone number and either a check, a credit card number or a phone number of where we can reach you for payment at time of return. Cards will not be run until the sharpening has been finished and we are shipping it back to you.
  • Price schedule: 
    • $34 per shear
    • Shipping to a Business (not a home business)
      • Shipping & insurance $18.00 (per shipment)
    • Shipping to a residence
      • Shipping & insurance $20.00 (per shipment)
    • if you live in New York state you will need to include your local sales tax as well 
    • Insure your package and send via your preferred shipper to:
    • SHEAR WORLD- 119 West 23rd Street, Suite 904, New York, NY 10011

 

  • Sharpening goes to the sharpener every Thursday at 330pm, and usually returns the following Wednesday before noon. For the fastest turn-around get us your shear before Thursday at 330. If you will be stopping by to pick it up please give us a call at 1 (800) 533-3102 to make sure there wasn't any hold up with the delivery.
  • In some cases our sharpener may determine that the shear is either beyond repair, or is not worth sharpening. We will call you if there is a question, or just return the shear to you in which case you will only be responsible for the cost of return shipping.
  • If you have any questions please call 1(800) 533-3102

 

 

For dropping off at the Shear World location:

 

119 West 23rd St.
Suite 904, 9th floor
NYC

Please bring your shears to us during normal business hours.
Monday - Friday, 10:00 – 5:00
 

Return Policy

Items may be returned for credit if returned within 10 days of receipt. The return must include the original packaging. It must be in unused, undamaged and sellable condition.

No returns will be accepted without a “Written Return Authorization”.

Please contact us for a return authorization. Email to orders@shearworld.com.

When returning an Item please ship & specify a signature confirmation of receipt along with a tracking number for your package.


Refund Policy

Return credit will only be issued provided item is returned within 10 days of receipt, with original packaging in unused, undamaged and sellable condition.


Terms and Conditions

Privacy

We do not share or sell ANY customer information with any third party.


Shipping policy

All orders will be shipped within 2 business days of order being placed. Any out-of-stock item will be backordered, and shipped immediately when back in stock.


Orders

If you are having any difficulty ordering, you can place your order by sending us an email at orders@shearworld.com, and we will call you for the billing & shipping information.

You can also call Shear World directly at 800-533-3102 Monday through Friday, 10am - 5pm Eastern Time.

For any other questions, info, or anything else, please contact us at info@shearworld.com.

We can only ship to P.O. Box addresses using USPS. UPS will not deliver to P.O. Boxes.


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